We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No , William Ury of Harvard Law School\'s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into Negotiating partners.
You\'ll learn how to: - Stay in control under pressure - Defuse anger and hostility - Find out what the other side really wa.
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No , William Ury of Harvard Law School\'s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into Negotiating partners
