Human Competence: Engineering Worthy Performance, Hardcover/Thomas F. Gilbert - Pfeiffer

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What People Have Said About Human Competence "Among the ideas bulging from this classic work: Performance exemplars, potential for improving performance, behavior-accomplishment distinction, Performance matrix, ACORN troubleshooting test, Performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids.
The great accomplishments Gilbert left behind will continue to profit behavior analysis and Performance improvement for a long, long time." --Ogden Lindsley,.
What People Have Said About Human Competence "Among the ideas bulging from this classic work: Performance exemplars, potential for improving performance, behavior-accomplishment distinction, Performance matrix, ACORN troubleshooting test, Performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids