We live, says Ed Schein, in a culture of Tell.
In today\'s complex, interconnected, rapidly changing world hierarchy means nothing - anybody anywhere coul.
This is particularly true of interactions between superiors and subordinates, and that\'s where it\'s particularly problematic.
But Telling makes people feel inferior - it shuts them down.
Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we\'ve made about them.
We live, says Ed Schein, in a culture of Tell