It\'s All Your Fault at Work!: Managing Narcissists and Other High-Conflict People - Bill Eddy

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Preț: 111.32 Lei

Caracteristicile produsului It\'s All Your Fault at

• Brand: Bill Eddy
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 08-04-2025 01:30:25

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Descriere magazin:
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It\'s All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy\'s high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. This book belongs in every leader\'s library. Although I believe there\'s a pearl of good in everyone, some people\'s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy\'s and Georgi DiStefano\'s techniques, you\'ll be able to keep the focus on solutions rather than arguments. -- Ken Blanchard , coauthor of The One Minute Manager(R) and Leading at a Higher Level