Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results - Brad Cleveland

Descriere YEO:

Leading the Customer Experience: How - Disponibil la libris.ro

Pe YEO găsești Leading the Customer Experience: How de la Brad Cleveland, în categoria Business & Economics.

Indiferent de nevoile tale, Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results - Brad Cleveland din categoria Business & Economics îți poate aduce un echilibru perfect între calitate și preț, cu avantaje practice și moderne.

Preț: 339.84 Lei

Caracteristicile produsului Leading the Customer Experience: How

• Brand: Brad Cleveland
• Categoria: Business & Economics
• Magazin: libris.ro
• Ultima actualizare: 18-09-2025 01:36:55

Comandă Leading the Customer Experience: How Online, Simplu și Rapid

Prin intermediul platformei YEO, poți comanda Leading the Customer Experience: How de la libris.ro rapid și în siguranță. Bucură-te de o experiență de cumpărături online optimizată și descoperă cele mai bune oferte actualizate constant.

Descriere magazin:
Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience right is real and urgent. Leading the Customer Experience is a guide to shaping experiences that win loyalty and deliver outstanding business results. It provides a bold, step-by-step approach that will get you and your team pointed in the right direction. And equipped to make sound decisions along the way. Leading the Customer Experience is easy to understand and imminently practical. It is based on the author\'s extensive experience both as a founding partner of one of the world\'s most influential customer management organizations, and his work with B2B and B2C organizations in the private and public sectors. The author\'s down-to-earth explanations cut through jargon and clutter, while stories and examples bring important principles to life. Leading the Customer Experience is relatable to anyone leading, managing or aspiring to better understand customer experience.