In this book are described the most powerful tools available to craft a superior Experience for your customers and end users.
These powerful and flexible Methods are collectively known as design Mapping methods.
Customers choose product.
The Service sector makes up nearly 70% of most western economies, yet many people are often frustrated by their Service experiences.
They can be used to optimize the design of goods, services, architecture, spaces and interactions and to plan Business strategy.
In this book are described the most powerful tools available to craft a superior Experience for your customers and end users.
These powerful and flexible Methods are collectively known as design Mapping methods