Markets have become the favoured means for re-engineering public services, to reduce costs while increasing innovation, performance, accountability to taxpayers, and responsiveness to clients.
This book provides a new conceptualization of the markets, the Dilemmas and tradeoffs they generate, and the differing services and workplaces that result..
Markets have become the favoured means for re-engineering public services, to reduce costs while increasing innovation, performance, accountability to taxpayers, and responsiveness to clients