Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training.
Includes an 11 step process on how to implement our Circle of Trust System ..
Millionaire Service Advisor is a roadmap on how to do just that, focused on the Caring and Collecting of customers.
And an increase in customer retention rates of just 5% improves dealership profits by 35%.
The facts are, according to NADA, regular Service Customers are 17 times more likely to buy their next vehicle from their servicing dealership.
On top of that, they also have the most influence on customer retention and future new car purchases.
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training