Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy.
Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly.
Being empathetic at work means seeing the situation from another\'s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy.
Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy