Contributor(s): Author: Mark Baker Foreword by: Scott Abel The Web changes how people use content; not just content on the Web, but all content.
There is no first, last, pr.
We are all children of the Web, and we come to any information system, including product documentation, looking for the search box and expecting Every search to work like Google.
If your content is not easy to find and immediately helpful, readers will move on almost at once.
Contributor(s): Author: Mark Baker Foreword by: Scott Abel The Web changes how people use content; not just content on the Web, but all content