This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored.
It presents a compelling case to show that urgent attention to Organizational listening is Essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity..
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored