Descriere
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Cumpara the best service jossey-bass de calitate.
Pe yeo poti sa gasesti cel mai bun pret pentru the best service jossey-bass
Description In this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong path and are using the wrong metrics to measure customerservice.
To be successful, companies need to treat Service as a data point of dysfunction andfigure what they need to.
Customer service, they assert, is only needed when acompany does something wrong--eliminating the need forService is the Best way to satisfy customers.
Description In this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong path and are using the wrong metrics to measure customerservice
Uneori, aceste descrieri pot contine inadvertente. De asemenea, imaginea este informativa si poate contine accesorii neincluse in pachetele standard.
